Shipping policy
Shipping Policy
Last Updated: October 26, 2026
1. Overview
Thank you for shopping with Trump Yap!
We are committed to providing a reliable, transparent and convenient shopping experience for every customer.
This Shipping Policy explains how we process, prepare, dispatch and deliver orders placed through our online store.
Our goal is to ensure that customers receive clear information regarding order fulfillment, delivery estimates, shipping charges and tracking updates.
By placing an order with Trump Yap, you acknowledge the shipping information disclosed at checkout and in this policy, subject to your rights under applicable consumer protection laws.
If you have questions regarding your order or delivery, please contact our customer support team at:
trumpyap@outlook.com
2. Order Processing Times
Once your order has been successfully placed and payment has been confirmed, it enters our order processing system.
During processing, orders may undergo several steps, including:
- Payment verification.
- Order confirmation.
- Product availability checks.
- Quality control.
- Packaging and preparation.
- Fulfillment arrangements.
- Shipping label creation.
- Handover to the delivery provider.
Estimated order processing time: [Insert actual number of business days].
Processing times refer to the period required to prepare an order before it is dispatched. They do not include the time spent in transit.
Business days generally exclude weekends and applicable public holidays.
Orders placed during weekends or public holidays may begin processing on the following business day.
During busy periods, processing may take longer than usual. If a material delay affects your order, we will make reasonable efforts to provide an update.
3. Estimated Shipping and Delivery Times
Delivery times depend on the shipping destination, fulfillment location, selected shipping method and delivery provider.
Our estimated shipping timeframes are:
|
Shipping Destination |
Estimated Transit Time |
|
New Zealand |
[Insert estimated business days] |
|
Australia |
[Insert estimated business days] |
|
United States |
[Insert estimated business days] |
|
United Kingdom |
[Insert estimated business days] |
|
Canada |
[Insert estimated business days] |
|
Other international destinations |
[Insert estimated business days] |
These estimates refer to shipping transit after dispatch and do not include order processing time.
Estimated total delivery time = Order processing time + Shipping transit time.
Delivery estimates are provided for guidance unless a guaranteed delivery service has been expressly offered.
Actual delivery times may vary due to customs procedures, local delivery conditions, transportation disruptions or other circumstances.
Where a delivery timeframe is agreed or required by law, Trump Yap will honor its applicable obligations.
4. Shipping Fees
Shipping fees are calculated or displayed during checkout, depending on the customer’s location, order details and available shipping options.
Applicable shipping charges will be presented before the customer completes payment.
Shipping costs may depend on:
- Destination country.
- Delivery address.
- Package weight and dimensions.
- Selected delivery service.
- Promotional shipping offers.
- Other disclosed shipping-related factors.
Any free shipping promotion will be subject to the conditions clearly displayed on our website.
We will not impose undisclosed shipping charges after an order has been completed without the customer’s agreement.
5. Order Confirmation
After successfully placing an order, customers will ordinarily receive an order confirmation email at the address provided during checkout.
This email may contain:
- Order number.
- Purchased products.
- Order total.
- Billing information.
- Shipping details.
- Other relevant purchase information.
Please review your order confirmation carefully.
If any details are incorrect, contact us as soon as possible at trumpyap@outlook.com.
Receiving an order confirmation does not necessarily mean that your package has been dispatched.
6. Shipping Confirmation and Tracking
Once your order has been dispatched, we aim to provide a shipping confirmation email containing available tracking information.
Depending on the delivery service, this may include:
- Tracking number.
- Carrier information.
- Tracking link.
- Shipping status.
- Estimated delivery information.
Tracking information may not become active immediately after dispatch.
Some delivery providers require additional time to scan packages and update their systems.
If your tracking information does not update immediately, please allow a reasonable period for the carrier’s system to refresh.
Tracking availability and detail may vary by shipping service and destination.
If you require assistance with tracking your order, contact our support team.
7. Shipping Delays
Although we work to process and deliver orders efficiently, delays may occasionally occur.
Potential causes include:
- Increased seasonal demand.
- High order volumes.
- Product availability issues.
- Manufacturing or fulfillment delays.
- Carrier processing backlogs.
- Customs inspections.
- Public holidays.
- Severe weather.
- Transportation disruptions.
- Incorrect or incomplete shipping information.
- Other unexpected logistical circumstances.
If your order experiences a significant delay, please contact us for assistance.
We will make reasonable efforts to investigate the situation and provide available updates.
If we become aware that an order cannot be delivered within an agreed or legally required timeframe, we will communicate with the customer and provide the appropriate options or remedies.
Shipping delays do not remove customers’ rights under applicable consumer protection laws.
8. International Shipping
Trump Yap may offer international shipping to eligible countries and regions.
International delivery availability will be indicated during checkout.
Delivery times may vary significantly depending on:
- Destination country.
- Local customs regulations.
- Shipping carrier networks.
- Import processing requirements.
- Local postal operations.
- Regional delivery restrictions.
Some destinations may not be eligible for delivery due to carrier limitations, legal restrictions or other operational factors.
If we cannot fulfill an international order after payment has been accepted, we will contact the customer and arrange an appropriate remedy.
9. Customs, Import Duties and Taxes
International shipments may be subject to customs inspections, import duties, value-added tax, goods and services tax or other charges imposed by the destination country.
Where these charges are not included in the checkout total, customers may be responsible for paying them if this responsibility was clearly disclosed before purchase.
Trump Yap does not control customs assessments or the charges imposed by foreign authorities.
Customs processing may also affect delivery times.
Customers are encouraged to review their country’s import requirements before placing an international order.
Where taxes or duties are collected during checkout, they will be identified as part of the applicable order charges.
10. Incorrect or Incomplete Shipping Addresses
Customers are responsible for reviewing the shipping information entered during checkout.
Please ensure that your delivery details are complete and accurate, including:
- Full recipient name.
- Street address.
- Apartment or unit number, where applicable.
- City or suburb.
- Postal or ZIP code.
- Country.
- Contact information.
If you notice an error after placing your order, please contact trumpyap@outlook.com immediately.
We will make reasonable efforts to correct shipping information before dispatch.
However, address changes cannot always be guaranteed once an order has entered the shipping process.
If a package is returned because of an incorrect address supplied by the customer, additional shipping charges may apply before redelivery, where lawful and appropriately disclosed.
We will not impose such charges where the delivery issue resulted from our own error.
11. Lost Packages
If your package appears to be lost during transit, please contact our customer support team.
We may investigate the shipment using tracking records, delivery provider information and other relevant details.
Customers should provide:
- Order number.
- Full name.
- Email address associated with the order.
- Shipping address.
- Any relevant tracking information.
If an order is confirmed lost before successful delivery, we will arrange an appropriate remedy, such as a replacement or refund, in accordance with applicable law.
Customers will not be required to resolve a carrier’s failure independently where Trump Yap remains legally responsible for delivery.
12. Packages Marked as Delivered
If tracking indicates that your package has been delivered but you cannot locate it, please contact us.
We may ask you to:
- Verify the delivery address.
- Check any designated safe delivery location.
- Check with household members who may have accepted the parcel.
- Review available delivery notifications.
We may also investigate the delivery with the relevant carrier.
The fact that tracking displays “Delivered” does not automatically determine legal responsibility for a missing package.
We will assess the circumstances and provide any remedy required under applicable law.
13. Damaged Packages and Products
If your order arrives with visible damage, or the product inside is damaged or defective, please contact us as soon as reasonably possible.
Email: trumpyap@outlook.com
Please include:
- Your order number.
- A description of the damage.
- Clear photographs of the product.
- Photographs of the packaging, where available.
- A short video demonstrating any functional defect, if relevant.
Our team will review the information and provide further instructions.
Where a product has been damaged in transit or fails applicable consumer guarantees, we will provide the appropriate remedy at no additional cost where required by law.
Please refer to our Return & Refund Policy for additional information.
14. Multiple Packages and Split Shipments
In some circumstances, orders containing multiple items may be shipped separately.
This may occur due to:
- Different fulfillment locations.
- Product availability.
- Packaging requirements.
- Carrier restrictions.
- Other logistical considerations.
If your order is shipped in multiple packages, individual parcels may arrive on different dates.
Where available, separate tracking information will be provided.
Additional shipping charges will not be imposed after checkout without your authorization.
15. Pre-Orders and Made-to-Order Products
Some Trump Yap products may occasionally be offered as pre-order or made-to-order items.
If a product is sold under one of these arrangements, its status and relevant estimated fulfillment timeframe will be disclosed before purchase.
Pre-order products may require additional time for manufacturing, preparation or dispatch.
Estimated shipping dates may be affected by production schedules or other fulfillment circumstances.
Where significant changes occur, we will make reasonable efforts to notify affected customers.
Purchasing a pre-order product does not remove or restrict statutory rights relating to delivery, cancellation, refunds or defective goods.
If we cannot fulfill a pre-order within an agreed or legally required timeframe, we will provide the remedies required by applicable law.
16. Peak Seasons and High Order Volumes
During busy shopping periods, including holidays, promotional events and major sales, we may experience increased order volumes.
This can affect:
- Order processing.
- Packaging preparation.
- Dispatch schedules.
- Carrier collection.
- Tracking updates.
- Delivery times.
We appreciate our customers’ patience during these periods.
We will continue making reasonable efforts to fulfill orders efficiently and communicate material delays.
Where a specific delivery deadline is important, customers should review the disclosed delivery estimates before placing an order.
17. Unsuccessful Delivery Attempts
Delivery providers may occasionally be unable to complete delivery because:
- The recipient is unavailable.
- Access to the delivery address is restricted.
- The address is incomplete.
- Additional delivery instructions are required.
- The package cannot be safely left at the destination.
Depending on the carrier, the package may be held for collection, scheduled for redelivery or returned to the sender.
Customers should follow any legitimate delivery instructions supplied by the carrier.
If additional assistance is required, please contact Trump Yap support.
Any redelivery fees will be handled according to the circumstances, applicable disclosures and consumer protection laws.
18. Returned-to-Sender Packages
A shipment may be returned to the sender for reasons including an incorrect address, unsuccessful delivery attempts, customs restrictions or carrier-related issues.
If this occurs, we will review the circumstances and contact the customer regarding the available options.
Depending on the reason for the return, options may include:
- Reshipping the order.
- Correcting delivery details.
- Arranging a refund where appropriate.
- Providing another remedy required by law.
Any additional charges will be communicated before the customer agrees to them.
19. Order Changes After Dispatch
Once an order has been dispatched, we may not be able to modify its destination, shipping method or contents.
If you require a change, please contact our support team promptly.
We will make reasonable efforts to assist, but changes are subject to carrier capabilities and fulfillment status.
If a modification cannot be completed, customers may need to follow the applicable returns process after delivery.
Statutory consumer rights remain unaffected.
20. Shipping Restrictions
Certain shipping destinations may be subject to restrictions imposed by delivery providers, customs authorities or applicable laws.
Trump Yap reserves the right to decline shipments to locations where fulfillment is unavailable or legally restricted.
If an order cannot be fulfilled because of a shipping restriction, we will notify the customer and provide an appropriate refund.
We will not knowingly dispatch products in violation of applicable shipping restrictions.
21. Customer Responsibilities
To help ensure a smooth delivery experience, customers are encouraged to:
- Provide accurate shipping information.
- Review order confirmation emails.
- Monitor available tracking updates.
- Respond to legitimate carrier delivery notices.
- Contact support promptly if an issue arises.
- Follow applicable import requirements for international orders.
These responsibilities do not remove any obligations Trump Yap has under applicable consumer protection laws.
22. Consumer Protection and Delivery Rights
Nothing in this Shipping Policy excludes, restricts or modifies any rights that cannot legally be excluded.
For eligible New Zealand consumers, relevant rights may arise under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 and other applicable laws.
Trump Yap remains responsible for meeting applicable legal obligations concerning the supply and delivery of purchased products.
Customers in other countries may also have mandatory rights relating to delivery, refunds, cancellation and consumer remedies.
Where applicable law provides greater protection than this policy, the law will take precedence.
23. Changes to This Shipping Policy
We may update this Shipping Policy periodically to reflect changes in our shipping services, fulfillment arrangements, delivery providers or applicable legal requirements.
Any updates will be published on our website with a revised “Last Updated” date.
Changes will not be applied retrospectively in a way that unlawfully removes rights relating to existing orders.
We encourage customers to review this policy before placing an order.
24. Contact Information
If you have questions about shipping, delivery estimates, order tracking or fulfillment, please contact our customer support team.
Business Name: Trump Yap
Customer Support Email: trumpyap@outlook.com
Website: [Insert your official store URL]
Business Mailing Address: [Insert your business mailing address]
Please include your order number when contacting us about an existing purchase.
Our team will assist with your inquiry and provide available information regarding your shipment.
Thank you for shopping with Trump Yap!
We appreciate your support and look forward to delivering your order.
Trump Yap Customer Support Team
trumpyap@outlook.com
Terms of service:
Terms of Service
Last Updated: October 26, 2026
1. Overview
Welcome to Trump Yap.
These Terms of Service (“Terms”) govern your access to and use of our website, products, services and online store operated under the name Trump Yap.
Throughout these Terms, the words “we,” “us,” “our” and “Trump Yap” refer to the business operating the Trump Yap online store. The terms “you,” “your” and “customer” refer to individuals accessing our website or purchasing our products.
By accessing our website, placing an order or using our services, you agree to these Terms of Service, subject to any mandatory rights provided by applicable law.
Please read these Terms carefully before using our website or purchasing our products.
If you have questions, please contact our customer support team at:
trumpyap@outlook.com
Our online store may be hosted by Shopify, which provides the e-commerce platform that enables us to offer products and services to customers.
2. Eligibility and Use of Our Website
By using our website or placing an order, you confirm that you are legally capable of entering into a purchase agreement under the laws applicable to you or that you have the necessary permission from a parent or legal guardian.
You agree to use our website only for lawful purposes.
You must not:
- Use our website for fraudulent or unlawful activities.
- Provide intentionally false or misleading information.
- Attempt to gain unauthorized access to our systems.
- Interfere with website security or functionality.
- Upload or transmit malicious software.
- Use automated systems to disrupt our services.
- Violate applicable laws or the rights of other individuals.
We reserve the right to restrict access to our services where reasonably necessary to prevent fraud, protect security or address serious violations of these Terms.
Any restriction will be subject to applicable consumer protection laws.
3. Our Products
Trump Yap offers electronic talking-and-dancing novelty products and related merchandise.
Our primary product is a novelty plush figure designed to repeat recorded speech or sounds and perform movements as described in its product listing.
We make reasonable efforts to provide accurate product descriptions, photographs, features and specifications.
However, minor variations may occur due to manufacturing processes, lighting, screen displays or production batches.
Such variations do not remove your rights if a product materially differs from its description or fails to meet applicable consumer guarantees.
Product features, included components, dimensions, power requirements and other specifications are those stated on the relevant product page at the time of purchase.
Customers should review product descriptions and any applicable safety information before placing an order.
4. Product Availability
All products are subject to availability.
We reserve the right to adjust inventory, discontinue products or limit purchase quantities where reasonably necessary.
If an item becomes unavailable after an order has been placed, we will contact the customer and provide an appropriate resolution.
Where we cannot fulfill an order, customers will be entitled to a refund of the amount paid for the unfulfilled item, unless they voluntarily agree to an alternative arrangement.
We do not guarantee that products will remain available indefinitely.
5. Pricing and Currency
All prices displayed on our website are shown in the currency indicated during checkout.
Prices may vary depending on the customer’s location, selected currency, applicable taxes or other disclosed charges.
We reserve the right to change product prices at any time.
However, price changes will not ordinarily affect orders already accepted and confirmed.
The final amount payable will be displayed during checkout before the customer completes their purchase.
Customers are responsible for reviewing the total price, including applicable shipping charges, taxes and other disclosed fees, before submitting payment.
If an obvious pricing error occurs, we may contact the customer to explain the error and offer the option to proceed at the correct price or receive a refund, subject to applicable law.
We will not charge an additional amount without the customer’s authorization.
6. Orders and Order Acceptance
When you place an order through our website, you are submitting a request to purchase the selected products.
An automated order confirmation acknowledges receipt of your order but does not necessarily mean the order has been accepted for fulfillment.
We may review orders for payment authorization, stock availability, suspected fraud or other legitimate operational concerns.
We reserve the right to decline or cancel an order for lawful and reasonable reasons, including:
- Confirmed payment failure.
- Unavailable inventory.
- Suspected fraudulent activity.
- Material inaccuracies in order information.
- Shipping restrictions.
- An obvious pricing or listing error.
If we cancel an order after payment has been received, we will provide an appropriate refund.
We will not cancel accepted orders merely to avoid our legal obligations.
7. Customer Information and Order Accuracy
Customers are responsible for providing accurate and complete information when placing an order.
This includes:
- Full name.
- Email address.
- Shipping address.
- Billing details.
- Contact information.
- Other information reasonably required to complete the purchase.
Please review your details carefully before submitting an order.
If you discover an error after checkout, contact trumpyap@outlook.com as soon as possible.
We will make reasonable efforts to update order information before dispatch.
However, changes may not be possible once an order has entered the shipping process.
Nothing in this section limits our responsibilities under applicable law.
8. Payments
Payment must be completed using one of the payment methods available at checkout.
Payments may be processed through independent third-party payment providers.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Orders may be subject to payment verification or fraud screening.
Trump Yap does not require customers to send complete payment card details or security codes through email.
We reserve the right to delay fulfillment while a legitimate payment concern is investigated.
If payment cannot be authorized, the order may be canceled.
9. Shipping and Delivery
We aim to process and dispatch orders within the processing timeframe communicated on our website.
Delivery times depend on factors including:
- Product availability.
- Order processing requirements.
- Shipping destination.
- Carrier operations.
- Customs procedures.
- Public holidays.
- Weather or transportation disruptions.
- Other circumstances affecting logistics.
Estimated delivery times are provided for guidance unless expressly stated as guaranteed.
We will make reasonable efforts to deliver products within the stated timeframe or, where no timeframe is agreed, within a reasonable period.
If an order experiences a significant delay, customers may contact our support team for assistance.
Where applicable law provides a right to cancel or receive a refund because of non-delivery or unreasonable delay, those rights will be respected.
Further details may be provided in our separate Shipping Policy.
10. International Orders
Trump Yap may accept orders from customers outside New Zealand.
International shipments may be subject to customs inspections, import duties, taxes or other charges imposed by the destination country.
Where such charges are not collected during checkout, customers may be responsible for paying them, provided this responsibility has been appropriately disclosed before purchase.
International delivery estimates may vary due to customs clearance and local delivery operations.
Customers are responsible for ensuring that products may lawfully be imported into their destination country.
We will comply with applicable laws relating to international sales and delivery.
11. Pre-Orders and Made-to-Order Products
Certain products may occasionally be offered on a pre-order or made-to-order basis.
Where applicable, this information will be disclosed on the relevant product page before purchase.
Pre-order and made-to-order products may require additional preparation, manufacturing or fulfillment time.
Any stated estimated dispatch or delivery timeframe will be communicated as clearly as reasonably possible.
By purchasing a clearly identified pre-order product, you acknowledge the disclosed fulfillment arrangement.
However, pre-order status does not remove your rights under applicable consumer protection laws.
If we are unable to fulfill an order within an agreed or legally required timeframe, we will provide the remedies required by applicable law.
12. Returns and Refunds
Returns, refunds, exchanges and replacements are governed by our separate Return & Refund Policy, together with applicable consumer protection laws.
Eligible voluntary change-of-mind returns may be requested within 30 days of delivery, subject to the conditions described in that policy.
Products that are faulty, defective, incorrectly supplied or otherwise fail applicable consumer guarantees may qualify for remedies regardless of voluntary return restrictions.
Refunds will be processed in accordance with our Return & Refund Policy and applicable law.
For assistance, contact:
trumpyap@outlook.com
13. Order Cancellations
Customers wishing to cancel an order should contact us as soon as possible.
We will make reasonable efforts to accommodate cancellation requests before dispatch.
However, once an order has entered processing or shipment preparation, immediate cancellation may not always be possible.
If an order has already been dispatched, the applicable return procedure may need to be followed.
Customers retain any cancellation rights provided by applicable consumer protection laws.
Where an order cannot be fulfilled, we will provide an appropriate remedy, including a refund where required.
14. Product Operation and Intended Use
Trump Yap products are designed for novelty and entertainment purposes.
Our electronic talking-and-dancing plush products should be operated according to the instructions supplied with the product.
Customers should:
- Follow applicable battery or power instructions.
- Use the product only with suitable power sources.
- Avoid exposing electronic components to water or excessive moisture.
- Avoid excessive force or intentional damage.
- Keep the product away from extreme heat and open flames.
- Follow any applicable age recommendations and safety warnings.
- Supervise children where required by the product’s instructions.
The product’s speech-repeat and movement functions are intended to operate as described in the relevant product listing.
Actual performance may depend on operating conditions, power supply and normal environmental factors.
Customers should not attempt unauthorized electrical modifications.
Nothing in this section excludes liability for defects or failures for which Trump Yap is legally responsible.
15. Novelty Product Disclaimer
Trump Yap products are novelty merchandise intended primarily for humor, entertainment and gift-giving.
Any political imagery, caricatures or references incorporated into our products are presented in the context of novelty merchandise.
Unless expressly and accurately stated otherwise, Trump Yap is not affiliated with, sponsored by, endorsed by or officially associated with Donald Trump, any political campaign, political organization or government institution.
The appearance of a public figure or political reference in a product does not itself indicate an official endorsement.
Product descriptions should not be interpreted as guarantees of features that are not expressly stated.
16. Intellectual Property
Unless otherwise indicated, the content available on our website, including our original branding, product photography, graphics, text, layouts and marketing materials, is owned by Trump Yap or used under applicable permissions or licenses.
Customers may not reproduce, distribute, commercially exploit or republish our protected original content without appropriate authorization, except where permitted by law.
Third-party names, logos, trademarks and other protected materials remain the property of their respective owners.
Nothing in these Terms claims ownership over third-party intellectual property.
Any use of protected material must comply with applicable intellectual property laws.
17. Website Content and Accuracy
We make reasonable efforts to ensure information on our website is accurate and up to date.
However, occasional errors may occur in product descriptions, inventory information, prices or other content.
We reserve the right to correct inaccuracies and update website information.
Where a correction materially affects an existing order, we will notify the customer and provide any options or remedies required by law.
We do not guarantee uninterrupted access to the website at all times.
Temporary interruptions may occur due to maintenance, technical issues or circumstances outside our reasonable control.
18. Third-Party Services and Links
Our website may contain links to third-party websites or integrate external services, including payment processors, shipping providers and technology platforms.
These third parties may operate under their own terms and privacy policies.
Trump Yap does not control all third-party websites or services.
We are not responsible for independent third-party content or conduct except to the extent responsibility arises under applicable law.
Customers should review relevant third-party terms when using external services.
19. Privacy and Personal Information
Your privacy is important to us.
Our collection, use, storage and disclosure of personal information are explained in our separate Privacy Policy.
By using our website, you acknowledge that your personal information may be processed as described in that policy, subject to applicable privacy laws.
Where consent is required, we will request it appropriately.
For privacy-related questions, please contact:
trumpyap@outlook.com
20. Fraud Prevention and Security
We reserve the right to investigate transactions that appear fraudulent, unauthorized or otherwise suspicious.
This may involve:
- Reviewing payment authorization.
- Confirming order information.
- Requesting reasonable verification.
- Temporarily delaying fulfillment.
- Contacting relevant payment providers.
We will handle personal information collected during fraud investigations in accordance with our Privacy Policy and applicable law.
Orders may be canceled where there is a lawful and reasonable basis to do so.
If a paid order is canceled, an appropriate refund will be provided.
21. Customer Reviews and Submitted Content
Customers may have opportunities to submit reviews, photographs, comments or other feedback.
By voluntarily submitting content for public display, you confirm that you have the necessary rights to provide it.
You agree not to submit content that is unlawful, fraudulent, defamatory, threatening or infringes the rights of others.
Where you expressly authorize us to publish or reuse submitted content, you grant Trump Yap a non-exclusive permission to use that content for the agreed purposes.
We will not treat private customer support correspondence as permission to publish personal messages, photographs or other private information.
We reserve the right to moderate public reviews or submissions where reasonably necessary to address unlawful or inappropriate content.
We will not knowingly misrepresent customer reviews or publish fabricated testimonials.
22. Promotions and Discount Codes
Trump Yap may occasionally offer promotional discounts, coupon codes or special offers.
Promotions may be subject to additional conditions disclosed at the time of the offer.
Unless otherwise stated:
- Promotional codes cannot be exchanged for cash.
- Discounts apply only during the advertised promotional period.
- Certain promotions may not be combined.
- Offers may be limited to eligible products or customers.
- Promotional codes may have usage restrictions.
We reserve the right to correct genuine promotional errors and address fraudulent use.
We will honor applicable consumer rights and any legally binding promotional commitments.
23. Limitation of Liability
To the maximum extent permitted by applicable law, Trump Yap will not be responsible for losses arising solely from circumstances outside our reasonable control or from misuse of products contrary to reasonable instructions.
However, nothing in these Terms excludes, restricts or modifies any liability or remedy that cannot lawfully be excluded.
This includes applicable rights under the New Zealand Consumer Guarantees Act 1993 and other mandatory consumer protection laws.
Where a product is faulty, unsafe, not as described or otherwise fails a statutory guarantee, customers retain the remedies provided by law.
Nothing in these Terms excludes liability for fraud or other liability that cannot legally be limited.
24. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims directly resulting from your unlawful use of our website or your infringement of another person’s rights.
This provision does not make customers responsible for losses caused by Trump Yap’s own negligence, unlawful conduct, defective products or failure to meet applicable consumer obligations.
Any claim under this section must be reasonable, legally enforceable and consistent with applicable consumer protection laws.
25. Events Outside Our Reasonable Control
Trump Yap may occasionally experience disruptions caused by events outside our reasonable control.
Examples include:
- Severe weather events.
- Natural disasters.
- Major transportation disruptions.
- Customs delays.
- Widespread carrier interruptions.
- Government restrictions.
- Significant technology outages.
- Other extraordinary circumstances.
We will take reasonable steps to minimize disruption and communicate material changes affecting customer orders.
These events do not automatically remove customers’ rights to cancellation, refunds or other remedies under applicable law.
26. Consumer Protection Rights
Nothing in these Terms is intended to exclude or limit rights that cannot legally be excluded.
For eligible New Zealand consumers, the Consumer Guarantees Act 1993 provides statutory guarantees concerning the quality, fitness for purpose and description of goods.
The Fair Trading Act 1986 also prohibits misleading and deceptive conduct in trade.
Customers in other countries may have additional mandatory consumer rights.
Where applicable consumer law conflicts with these Terms, the mandatory legal requirements will prevail.
27. Disputes and Complaints
If you experience an issue with an order or our services, please contact our customer support team first.
Email: trumpyap@outlook.com
Please include your order number and a clear description of the concern.
We will make reasonable efforts to review the issue and work toward an appropriate resolution.
Nothing in these Terms prevents customers from exercising statutory rights, contacting consumer protection authorities or bringing a claim before a court or tribunal with lawful jurisdiction.
28. Governing Law
These Terms are governed by the laws of New Zealand, subject to any mandatory consumer protection laws that apply in the customer’s country or jurisdiction.
Any disputes will be handled in accordance with applicable legal requirements.
This clause does not remove rights or legal remedies available to consumers under mandatory local laws.
29. Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be limited or removed to the extent necessary.
The remaining provisions will continue to apply where legally permissible.
30. No Waiver
If Trump Yap does not immediately enforce a particular provision of these Terms, this does not automatically mean that the provision has been waived.
Any waiver must be consistent with applicable law.
31. Changes to These Terms
We may update these Terms of Service periodically to reflect changes in our business operations, products, services or legal requirements.
Updated Terms will be published on our website with a revised effective date.
Material changes affecting existing orders will not be applied retrospectively in a manner that unlawfully removes customer rights.
Customers are encouraged to review these Terms periodically.
32. Contact Information
If you have questions regarding these Terms of Service, your order or our products, please contact us.
Business Name: Trump Yap
Customer Support Email: trumpyap@outlook.com
Website: [Insert your official store URL]
Business Address: [Insert your business mailing address]
Our customer support team will assist with relevant inquiries.
Thank you for choosing Trump Yap.
We appreciate your support and look forward to providing you with an enjoyable shopping experience.
Trump Yap Customer Support Team
trumpyap@outlook.com
